After a change in management, the owner, Andrew, was keen to improve the business culture from a controlling to a more open and self-responsible culture. There was a strong motivation from the management team to increase awareness of food safety in all departments and levels of the company.
Our team supported the new general manager to develop his knowledge of the requirements of the BRCGS Storage and Distribution standard. We also assisted in a complete rewrite of their food safety manuals to make them more user friendly. This included working with the management team and staff to achieve the following: –
- Clearer lines of responsibilities and awareness,
- More delegation of tasks so food safety responsibilities were more evenly spread.
- Clearer detailed procedures
- Better, more consistent, frequent and relevant training
Classic Fresh Food gained an AA recommendation at their recent audit. Our work will continue through into next year to assist with continuous food safety culture improvement and build on the company’s great progress.